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Guides for Local Authorities

Income take-up: A good practice guide
This series contains five booklets. The guide itself looks at initiatives to increase income take-up rates with the aim that it be used as a practical tool to help local authorities and voluntary organisations, as well as the Department for Work and Pensions, in the development and implementation of co-ordinated income take-up initiatives.

Introduction [PDF file size 559kb]

What can be done to encourage claims? [PDF file size 363kb]

Examples of good practice [PDF file size 592kb]

Results of the 2001 surveys on take up [PDF file size 346kb]

Useful contacts [PDF file size 337kb]

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