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Useful areas

Useful contacts

You will not need to pay for the costs of phone calls which begin with 0800 or 0808. You will pay local rates for numbers which begin with 0845. If you phone from a mobile phone, charges may vary depending on your network provider. You may have to pay national call rates for other numbers depending on where you live.

Care and Repair Scotland
Phone 0141 221 9879

For advice and help on improvement and repairs for homeowners.

Royal Society for the Prevention of Accidents (RoSPA)
Phone 0121 248 2000

RoSPA is a registered charity that provides information and advice on safety issues within the home. Visit the RoSPA website for more information on home safety.

Winter Fuel Payments
Phone 0845 9 15 15 15
(Textphone 0845 601 5613)

Find out more about Winter Fuel Payments.

Warm Deal
Phone 0800 072 0150

You can find more information about Warm Deal on the Scottish Executive website.

Central Heating Programme
Phone 0800 316 1653

You can find more information about the Central Heating Programme on the Scottish Executive website.

Elderly Accommodation Counsel
Phone 020 7820 1343

For more information on all forms of accommodation for older people across the UK, visit the Elderly Accommodation Counsel website.

Retirement Housing Advice Service (INNIS)
Phone 0131 220 6347

For advice and information on issues to do with owner-occupied sheltered housing or retirement housing.

Emerging Role of Sheltered Housing
Phone 01992 513302

For the leaflet Eight key questions and answers on sheltered housing.

Phone 0808 800 44 44

A 24-hour national housing helpline.

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