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Useful areas

Useful contacts

You will not need to pay for the costs of telephone calls which begin with 0800 or 0808. You will pay local rates for numbers which begin with 0845. If you phone from a mobile phone, charges may vary depending on your network provider. You may have to pay national call rates for other numbers depending on where you live.

Pension Credit Application Line
Phone 0800 99 1234
(Textphone 0800 169 0133)

To apply for Pension Credit. Find out more about Pension Credit

Disability Benefits Enquiry Line
Phone 0800 88 22 00
(Textphone 0800 24 33 55)

You can find more advice and information about benefits for disabled people and their carers on the Department for Work and Pensions website.

Carer's Allowance Unit
Phone 01253 856 123
(Textphone 01772 899 489)

You can find more information about Carer's Allowance on the Department for Work and Pensions website.

Veterans Agency Helpline
Phone 0800 169 22 77
(Textphone 0800 169 34 58)

For general advice and help filling in claims for war pensions. You can also find more information about war pensions on the Veterans' Agency website.

Winter Fuel Payment Centre
(EEA residents only)
Phone +44 (0)29 20 42 8635

For details of the Winter Fuel Payment helpline for UK callers, see the Winter Fuel payments section of our website

International Pension Centre
Phone +44 (0)191 218 7777

For advice and information from the Department for Work and Pensions on benefits for people who live overseas. Contact the International Pension Centre through The Pension Service website.

Centre for Non-residents
Phone +44 (0)151 210 2222

(Textphone +44 (0)151 472 6112)
Find out more about tax if you live abroad on HM Revenue & Customs website

The Pensions Regulator
Phone 0870 606 3636

For help with concerns over the way your occupational pension is being run. Find out more on the Pensions Regulator website

The Pensions Advisory Service
Phone 0845 601 2923

For help with a problem, complaint or dispute with a private or occupational pension arrangement. Find out more on The Pensions Advisory Service website

Pension Tracing Service
Phone 0845 6002 537

(Textphone 0845 3000 169)
Provides a free pension scheme tracing service. Find out more in our Pension Tracing Service section

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